Frequently Asked Questions
Everything you need to know before you shop.
How long does delivery take?
Lagos deliveries arrive in 2-4 business days (same or next day with Express). Nationwide delivery takes 3-7 business days.
Is your makeup original?
Yes. Every beauty product is 100% authentic and sourced from verified brands and distributors. Look for the authenticity badge on product pages.
What if the size doesn't fit?
Use our size guide before ordering. If it still doesn't fit, you can exchange within 7 days of delivery.
How do I choose the right makeup shade?
Open the shade guide on any makeup product, or chat with our beauty team on WhatsApp for a personalised recommendation.
What payment methods do you accept?
We accept cards, bank transfers, and USSD via Paystack. Pay on delivery is available within Lagos.
Can I return an item?
Yes, we offer 7-day hassle-free returns and exchanges on eligible items. See our return policy for details.